"NO HASSLE" GUARANTEE...
THE TECHNA GLASS COMMITMENT TO QUALITY
- Lifetime warranty on material and
- The only guarantee against breakage
for any reason... for an entire year
LIFETIME WARRANTY ROCK CHIP REPAIR... FREE WITH EVERY WINDSHIELD REPLACEMENT
- No appointment ever necessary
GUARANTEED PREMIERE CUSTOMER SERVICE TREATMENT
- If we fall short... we will pay you for letting us know!
Statement of Quality
Auto Glass Materials
Techna Glass is committed to using only high quality auto glass materials that meet or exceed the strict requirements set forth by the Federal Motor Vehicle Safety Standards (FMVSS205 and FMVSS212). These standards ensure the overall safety and performance requirements according to the United States Federal Government. In order to ensure adherence to these standards, Techna Glass only purchases auto glass materials from approved Department of Transportation (DOT) manufacturing plants meeting the FMVSS requirements. Currently Techna Glass purchases from Pittsburgh Glass Works, Saint-Gobain, Pilkington, Asahi, Vitro, Carlite, Guardian and other select manufacturers. All of the aforementioned are Original Equipment (OE) manufacturers, and manufacture glass in plants that are among the limited list of approved DOT plants.
In addition to the FMVSS and DOT standards, Techna Glass employs a rigorous and ongoing quality control process to test the aesthetic quality of auto glass produced by its manufacturing partners. This process includes spot-checks, database management of all 28,000+ active SKUís and an iterative process of communication with each manufacturer. As a result, Techna Glass unconditionally guarantees the safety and quality of all auto glass materials used.
The vast majority of aftermarket auto glass installations require the use of a urethane-based adhesive system to properly secure an installed piece of glass to the associated vehicle. Techna Glass uses only the highest quality and best performing adhesives according to the applicable Federal and Industry standards. Currently, Techna Glass is partnered with the manufacturer of urethane adhesives used as an OE installation product for Mercedes, Audi, Saab and several other vehicle manufacturers.
In 2007, Techna Glass embarked on the development of a proprietary technician training program that has since set the bar in the auto glass industry. The Auto Glass Technician Training (AGTT) program currently uses best practices from the National Glass Association (NGA), Independent Glass Association (IGA), as well as many additional widely-acknowledged manufacturer developed standards as a measuring stick for creating the one of the most respected complete training programs in the global aftermarket auto glass installation community. As a barometer of success, Techna Glass not only earned the honor of AGRSS certification, two Techna Glass installers joined an exclusive group of the top four installers in the United States (voted on by United States Auto Glass Olympics panel of national judges). Currently, the Director of Technician Training for Techna Glass serves as a special advisor to both the IGA and AGRSS organizations. Techna Glass also guarantees the workmanship behind its services for the life of every customerís vehicle.